Contact Us

If you wish to contact us please use the following details:

Address:
The Leather Briefcase & Bag Shop
Leather Briefcase & Bag Shop
Innovation House
39 Mark Road
Hemel Hempstead
HP2 7DN
UNITED KINGDOM

E-Mail: info@leatherbriefcaseshop.co.uk

Telephone: 00 44 (0)1296 623298


About Us

The Leather Briefcase & Bag Shop specialise in the source, supply, manufacture and direct distribution of a carefully selected range of the finest quality classic, practical and stylish leather bags and cases.

The range includes the full spectrum of requirements for business, travel and leisure purposes.

We have supplied many thousands of cases worldwide to satisfied individuals, businesses, corporate companies and airlines.

Offered here are leather bags and cases of a quality and style that are often difficult to find elsewhere and that are generally 30-50% lower in price than would be found in up-market high street outlets.

The Leather Briefcase & Bag Shop supply retail and wholesale customers, so please always ask us for quantity prices.

We are also able to custom-produce any design featuring a company logo or message. Please email us at: info@leatherbriefcaseshop.co.uk for a quotation.



Privacy Policy

This website is operated by Leather Briefcase & Bag Shop of Innovation House, 39 Mark Road, Hemel Hempstead HP2 7DN UNITED KINGDOM.
Telephone 00 44 (0)1296 623298 or email: info@leatherbriefcaseshop.co.uk

It is securely hosted by Ambrit Ltd. of Castle House, Northcurch, Berkhamsted, HP4 3QN United Kingdom.

1. The information we collect is:

Your name
Your email address - so that we can email order confirmations, delivery information and offers etc.
Your billing and delivery address - for charging and shipment of your order.
Your telephone number - so that we have an alternative means of contacting you regarding your order.

2. Security:

All payments are hosted securely by PayPal. We only have access to your payment transaction information, which enables us to amend the value of the order, cancel a transaction or re-authorise another payment if required for any reason.
We have no access to any complete card numbers.

3. What do we do with your email address?

We use your email details in these ways:
- to provide the information and services you ask for
- to deal with your customer service requests or enquiries
- to email you special offers

4. Who else has access to your information?

We never give out personal details including address, telephone number and email information to any third parties for any reason including marketing.

5. You are legally entitled to know what personal information an organisation holds about you and how that information is processed. If you would like to know what information we currently hold about you we will be very happy to supply it. Please email us at: info@leatherbriefcaseshop.co.uk or use our contact details shown above.


Our Cancellation/Refund/Returns & Exchange policy:

We have a no quibble return policy. If you want to return any item or items, for any reason, we won't quibble. You have up to 14 days (or up to 14th January for items purchased between November 14th to December 24th) to cancel or return any order received or placed. As long as we receive the returned item within the 14 days of your receipt of the order, in the same condition as supplied and in original packaging and with tags, we will exchange or refund it. In the unlikely event we have supplied you with a faulty item, we will refund the full order value inclusive of postage. If an item becomes faulty through manufacture after one month after supply it will be repaired to original standard at no charge (parts and labour).

When returning an item or items for credit or exchange please print and use the returns form linked here:



> > Returns Form < <




How we process refunds:

All refunds for returns are made to the credit/debit card or PayPall account from which they were originally paid. Refunds are normally made within 7 days but during very busy periods this may take up to 14 days to appear on your statement.
Please send your returns, always with a proof of delivery service to our address on the returns form and as shown above.


Your Guarantee and Our Conditions of Sale

All goods supplied by Leather Briefcase Shop are fully guaranteed for one year. You can be sure that should you not be happy with your purchase in any way, including changing your mind, then providing the product is returned to us unused and undamaged within 14 days (or up to 31st January for items purchased between November 14th to December 24th) of your receipt of your order it will qualify for a full refund.

Leather Briefcase & Bag SpecialistsIn the unlikely event of a product being defective in any way, then after inspection it will be repaired and if this is not possible a replacement will be supplied, or if that is not possible an alternative style will be offered or credit applied. If an item has been personally embossed and subsequently becomes faulty within one year of supply it will be repaired (parts and labour) free of charge. Additionally the Leather Briefcase Shop will bear the cost of collection or return to us of the faulty item.

The placing of a product on our website is an invitation to accept offers for such product and is not an offer to sell at the listed price nor is it binding on us. We are under no obligation to accept your order.
We will acknowledge by e-mail your order for a product at the time you place your order which does not imply an acceptance of the order.

If a product is listed at an incorrect price due to a typographical error, we will notify you of the correct price by e-mail and we will give you the choice of either purchasing the product at the correct price or cancelling your order. If you confirm you want the product at the corrected price we will deliver the product to you. If payment has been charged for the purchase and you cancel your order we will, on return of the product (if the product has been shipped to you and signed for) issue a refund.
Any order (whether or not accepted) is subject to availability of the product. If the product becomes unavailable prior to delivery we will notify you and give you the choice of a refund or of purchasing an alternative product.



Delivery:

All items shipped to a UK mainland address will be charged a delivery charge of £4.95 (Wallets ONLY charged at £2.95) Outside UK delivery costs can be easily viewed at the first stage of checkout before any payment details are taken.
All orders are processed promptly and normally shipped via a courier service for fast delivery in UK and Europe.
Orders for the UK mainland will normally be shipped within 48 hours (during the pre christmas peak sales period this may be longer) but please allow up to fourteen working days for delivery of personally embossed and some Italian Handmade items. If you require further clarification on delivery times please email us at: info@leatherbriefcaseshop.co.uk

  • All our shipments require a signature on delivery so please ensure that someone is in to sign for parcel during the daytime at the delivery address you provide. At the checkout stage you are provided with an alternative delivery to billing address for your convenience.


  • Payment Details:

  • We use a fully secure website for your peace of mind and all payments are conducted through our third party payment gateway PayPal. We only have access to your payment transaction information, which enables us to amend the value of the order, cancel a transaction or re-authorise another payment if required for any reason. We have no access to any complete card numbers.

  • All prices shown are inclusive of UK VAT.

  • We accept personal cheques and postal orders made to 'Leather Briefcase Shop'. If you wish to use this payment method please find our address at the Contact Us page and send your payments via a 'Signed-For' service.




    Pratesi Collection

    Our Pratesi factory is located in the heart of the Italian leather industry. The workshop is renowned for creating its own individual style, quite unique in the field of leatherware and it is their very style which has come to be appreciated by so many people far and wide.

    As with all our Italian products, our Pratesi bags are of the most exceptional quality and styling, typical of the renowned Italian leather industry.




    A Guide to Airline 'Carry-On' Cabin Baggage Sizes

    As a general rule to absolutely determine whether your bag will be suitable for 'carry-on' cabin baggage size you should consult your airline before travelling.

    However the general parametersfor cabin baggage are set internationally by the 'International Air Transport Association (IATA)' to which most major international airlines adhere (within a few centimeters).

    The IATA guidline is...
    "Carry-on baggage must be stowed in the aircraft cabin which limits baggage to a size, weight and shape to fit under a passenger seat or in a storage compartment.
    Cabin baggage therefore should be a maximum size of:

    Length: 22 in (56 cm)
    Width: 18 in (45 cm)
    Depth: 10 in (25 cm)

    These dimensions include wheels, handles, side pockets, etc. Carry-on items must remain with the passenger at all times and are the responsibility of the passenger."
    Please remember that a number of the European Low Cost airlines now charge for 'checked-in' baggage and their size requirements for cabin baggage often differ. This makes the size of potential 'carry-on' bag more important if you are travelling on a tight budget or are limited on time and don't want to wait for the carousel to collect your 'checked-in' bags at your destination.

    So again it is important to check with your airline before travelling.

    We have provided links on all products throughout the Leather Briefcase Shop website to this page so that you can quickly determine whether the bag you are interested will be suitable for 'carry-on' into the cabin or whether it will need to be checked into the hold.

    We at Leather Briefcase Shop would be grateful to receive any comments about requirements you have noticed that greatly differ from above (or any points of interest when travelling or using one of our leather bags) - if you have time please email us at: info@leatherbriefcaseshop.co.uk


    Personalised Embossing

    Many of the products supplied by the Leather Briefcase Shop are available for personalisation (those marked with a tick followed by the words 'Personalised Embossing Available on This Product'), making for an extra special touch to a quality bag.
    Pricing for this service is as follows:

  • £12.50 for 1-10 alphabetic characters.
  • £18.50 for 11-20 alphabetic characters.
  • £23.50 for 21-30 alphabetic characters.

    (Spaces do not count as a character)

    Some products may have different embossing prices


    The position, style and method used for your embossed message, name or initials is usually left to the discression of the craftsmen, but is commonly positioned neatly in a corner, on the outside of the product. Embossing is often done in capital letters, in either a 'Script', 'Times New Roman' or 'Arial' font and sometimes the choice of this font is dependent on the product available for embossing. Embossing is discreet but discernible.


    How To Order...

    Having your ideal bag personalised couldn't be easier, just follow these 3 steps:

    1. Choose a product displaying: 'Personalised Embossing Available on This Product.'

    2. Select the amount of characters you wish to pay for.

    3. At the checkout stage (below the billing and delivery details), enter into the 'Comments' box, the exact letters you wish to be embossed onto your handmade bag.


    If you have any specific requirements regarding your personalised message, please feel free to email us at sales@leatherbriefcaseshop.co.uk and we will see what we can do to help.

    Please note:

    Any product that is personalised is non-refundable and no returns are possible unless the product has been supplied in a faulty condition


    Delivery for embossed items is normally between 7-14 working days but during peak sales periods e.g. pre-Christmas please allow at least 14 working days for delivery

    The position, style and method used for your embossed message, name or initials is usually left to the discretion of the craftsmen, but is commonly positioned neatly in a corner, on the outside of the product. Embossing is often done in capital letters, in either a 'Script', 'Times New Roman' or 'Arial' font and sometimes the choice of this font is dependent on the product available for embossing. Embossing is discreet but discernible.



  • Leather Briefcase & Bag Shop, Innovation House, 39 Mark Road, Hemel Hempstead, Hertfordshire, HP2 7DN, United Kingdom
    Tel: 0044(0)1296623298
    Email: info@leatherbriefcaseshop.co.uk




    Privacy Policy